UCC Student Support Contacts
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Admissions Office

Admissions Office is there to help you register for your programme if you get a late offer, and it is where you may need to go to submit documentation. Official Birth Certificates, original degrees, etc are presented here.  You would further contact them if you wished to change the name on your student record.

The Accommodation Office

Provides a free accommodation and advice service to UCC students.  It is also the conduit for information and contact numbers for all student societies in UCC.
6 Carrigside, College Rd.

Student Support Officer – Budgetary Advisor

This service will help UCC students manage thier money by:

– Delivering workshops on budgeting for students, where information and practical advice will be available to you.
– Assisting students in the completion of your grant, scholarship and Student Assistance Fund applications.
– Providing “one to one” advice and guidance to students on managing your money.
– Liaising with external agencies, such as MABS, Dept of Social Welfare and Protection, Local Authorities and St. Vincent de Paul, on your behalf.

CALM

CALM – Computer Aided Lifestyle Management – is a new online multimedia programme available to all students and staff at UCC. It uses interactive self-help tools to identify, motivate and educate you around issues such as anxiety, depression, insomnia, stress and substance misuse. Once you have identified any issues, CALM can help you to deal with your thoughts and feelings associated with them.  CALM is available to all students and staff in UCC.   CALM can be accessed from the Student Counselling & Development Web: http://www.ucc.ie/studentcounselling/  and clicking ‘Online Support’ on the left hand tool bar.

UCC Campus Accommodation

Provides student accommodation from mid-September to mid-June. All campus accommodation is designed for students’ needs and consists of comfortable apartments with all modern conveniences to hand.

Careers Service

Provides a wide range of services to UCC students including a daily “drop-in” service where you can meet with an advisor for a consultation. Careers advice is offered by qualified and experienced advisors to help you work through the process of career choice. It is impartial, confidential, and it focuses on your individual needs. Career guidance can help you clarify where you are, help you to identify what you need to do next and how to go about it. Online bookings are now being taken.
3 – 4 Brighton Villas, Western Rd. (Beside Castlewhite Apts)

Chaplaincy

The Chaplaincy at UCC is a service that offers friendship and support to all within the university community.  It offers a place of welcome for all, where students can meet in the warm, welcoming environment of the Tea Room/Lounge, or take time out for quiet reflection and prayer. The Chaplaincy is non-denominational.
Iona Chaplaincy, Iona House, College Road.

The Creche at UCC

UCC’s creche called ‘Creche Cois Laoi’ has capacity for eighty children. Two thirds of their places are allocated to students, with the remaining third to full time staff. Grant-holders may apply for a subsidy towards crèche costs. There is a waiting list for the crèche which is managed on a first come first served basis.
Creche Cois Laoi, Brookfield.

Disability Support Service

University College Cork has an established Disability Support Service which is committed to empowering students with disabilities achieve their academic and vocational goals in an inclusive learning environment.  They support students with a wide range of disabilities including physical, mental health and learning.
South Lodge, College Road.

Examinations & Records

Student Records and Examinations is part of the Registrar’s Office and manages the following: Administration of official written Spring, Summer, Autumn and Winter Examinations, Official release of results and academic transcripts, Certification, Registration, and Issuing of Student ID cards, Processing of Postgraduate Theses, Entrance, Undergraduate, and Postgraduate Scholarship.

Fees Office

The Fees & Grants Office is open daily for queries and distribution of Local Authority/VEC maintenance cheques.  The staff of the Fees Office will be happy to answer any of queries on fees.  All queries will be dealt with in confidence. Please quote your student ID number on all correspondence.

First Year Experience Coordinator

The First Year Experience Coordinator supports all first year students in their transition to UCC.  Throughout the year, students are facilitated individually to discuss any issues or concerns that arise in relation to their degree programme.

The International Education Office

With over 2,400 international students currently studying at UCC, the university has a very rich multicultural environment. The International Education Office is the “one stop shop “ which will guide you through  application procedures with International students, answer questions and offer practical support.

The Library Service at UCC

The Boole Library is situated centrally on campus and provides a range of services to support the teaching and research of all University programmes. There are also the CUH and Brookfield libraries for Medicine and Health students.
The Boole Library’s website provides detailed information on all Library Services and allows you access to your Library record. Your Student ID Card is also your Library Card and this allows you to access Library Services.

The Mature Student Office

The Mature Student Office provides a range of supports for you during your time in college, including Transition to University Programme held in September for incoming first year mature students.

Once you take up your place in UCC there are a number of specific supports available to support mature students with academic challenges. The Mature Student Office operates an open door approach to help Mature Students with concerns that arise during the academic year.

UCC Niteline

UCC Niteline is a ‘listening service’ in UCC.  Niteline volunteers are trained and offer an impartial and independent listening service for UCC students. It operates Every Tuesday, Wednesday and Thursday nights from 9pm to 1am.

You can contact the u Link PASS coordinator if you wish to become a Niteline volunteer.

UCC Clubs & Societies

University shouldn’t be all work and no play! Hence, if you have spare time and are looking to meet people who share your interests you can join one of the clubs or societies in UCC.  For a list of the clubs and societies visit

Sports Facilities at UCC

UCC’s Mardyke Arena boasts a superb range of sporting facilities. Membership costs are included in students’ capitation fee, so all students are automatic members. The arena hosts many classes / group activities, so it is a great place to keep fit and make new friends. It is situated on the banks of the north channel of the Lee a short walk from the main campus.

Student Counselling and Development

Student Counselling & Development provides a safe place where students can talk with a counsellor, in a relaxed, confidential and private atmosphere, about an personal or academic concerns.   Throughout the year they run workshops that cover a wide variety of topics such as: Managing Academic and Exam Anxiety, Speaking Confidently and Bereavement Support.
Ardpatrick, College Road.

Student Health Centre

The Student Health Centre is situated in Ardpatrick beside the South Student Car Park.  It is open from 9.30am -12.30pm and 2.30pm – 4.30pm. An appointment system is in operation but because of the heavy demand for services, a triage system is operated by the nurse on duty. There is no fee to students for the consultation with the doctor on duty.

UCC PLUS+

The UCC PLUS+ Programme (formerly Access Programme) seeks to target students and to provide motivational and educational assistance to them through their secondary schooling to enhance their ability to compete for third level places.
Location: 1-2 Brighton Villas (in front of Castlewhite Apts), Western Rd

uLink Peer Support

uLink Peer Support is a new support service provided by volunteer peer support leaders to first years in the college.  Peer Support Leaders can provide social/emotional support.  They are linked with groups of first years according to their programme.

Location:1-2 Brighton Villas (in front of Castlewhite Apts), Western Rd.